Terms & Conditions

Last Updated: February 2026

Welcome to Himalaya Orchid. By accessing or using our website https://himalayaorchid.com/, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Website Usage

  • This website is intended to provide information about our hotel, rooms, services, amenities, and booking facilities.
  • You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.

2. Bookings & Reservations

  • All room bookings made through our website are subject to availability.
  • Prices, room types, and offers may change without prior notice.
  • Confirmation of booking will be shared via email or WhatsApp after successful payment (if applicable).

3. Payments

  • Payments made on the website are processed through secure third-party payment gateways.
  • Himalaya Orchid does not store or process your card or banking details directly.
  • Any transaction failure or delay caused by the payment gateway or bank is beyond our control.

4. Cancellation & Refund Policy

  • Cancellation and refund policies may vary based on room type, season, and offers.
  • Specific cancellation terms will be communicated at the time of booking.
  • Refunds, if applicable, will be processed to the original payment method within the standard banking timeframe.

5. Check-In & Check-Out

  • Check-in and check-out times will be as mentioned during booking or communicated by our staff.
  • Early check-in or late check-out requests are subject to availability and may incur additional charges.

6. Guest Responsibilities

  • Guests are responsible for any damage caused to hotel property during their stay.
  • Illegal activities, disruptive behavior, or violation of hotel rules may result in immediate termination of stay without refund.

7. Intellectual Property

  • All content on this website, including text, images, logos, and design elements, is the property of Himalaya Orchid.
  • Unauthorized use, copying, or reproduction of any content is strictly prohibited.

8. Limitation of Liability

  • Himalaya Orchid shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or stay at the property.
  • We are not responsible for personal belongings lost or damaged during your stay unless required by law.

9. External Links

  • Our website may contain links to third-party websites for your convenience.
  • We are not responsible for the content, privacy policies, or practices of these external websites.

10. Changes to Terms

  • We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
  • Continued use of the website implies acceptance of the updated terms.

11. Governing Law

  • These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
  • Any disputes shall be subject to the jurisdiction of Indian courts.

12. Contact Us

For any questions regarding these Terms & Conditions, please contact us through the details provided on our Contact Us page.

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